Leveringspolitik
SHIPPING INFORMATION
We use different carriers for shipments in Denmark and all other countries within the EU. We work with carriers like: Postnord, DHL (outside Denmark), Dao & more. We will choose the carrier on cheapest price and fastest delivery time based on the shipping address.
- Denmark: 1-5 working days on Sjælland after we have notified you regarding shipment and 3-7 working days rest of Denmark.
- EU: 2-4 working days after we have notified you regarding shipment.
For deliveries outside of Denmark, the given country’s postal service will deliver the package to a Parcel shop in EU or your Home address , the nearest Parcel shop based on the shipping address. The postal service will leave a notification where it arrives and where you can pick up your package.
Postnord delivers to Pakkeshop in Denmark or EU, it will be the nearest Pakkeshop/pick-up point based on the shipping address.
If you would like a private delivery you will have to notify us by email, to hear if this is possible !
important notice:
With problems with the delivery our delivery partner will have up to 10 days to search or finish the case.
This is from when they are notified about the missing delivery.
DELIVERY AND COSTS. /
LEVERING OG FRAGT:
Orders in Denmark
Postnord
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Shipping: 55 kr. ved køb under 1.000 kr.
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Free shipping: Ved køb for 1.000 kr. eller derover.
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Delivery time: 3-5 hverdage
Orders in Sweden
PostNord - Home Delivery
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Shipping cost: 100 DKK
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Delivery time: 4-10 business days
DHL Express
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Shipping cost: 199-299 DKK, depending on package weight
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Delivery time: 1-2 business days
Orders in EU
DHL
- Shipping cost in EU: 199-299 dkk
- Shipping cost Outside EU: 275-399 dkk
- Delivery time: 2-4 business days.
Færøerne
DHL
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Shipping cost: 499 DKK
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Delivery time: 3-6 business days
Orders in ASIA:
- Shipping cost: 299-399 dkk
- Delivery time: 2-4 business days.
Orders in USA/Canada:
DHL
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Shipping cost: 399-599 DKK, depending on package weight.
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Delivery time: 2-4 business days.
Ordrer til lande uden for EU kan være pålagt import moms, told og andre gebyrer. Disse omkostninger dækkes af modtageren. Eventuelle import moms, told og gebyrer opkræves af lokale myndigheder og betales direkte af modtageren. Disse omkostninger refunderes ikke af Kyoto ved returnering eller uafhentede pakker.