Gift card ONLY for webshop
Are you looking for the perfect gift for someone special, but aren't quite sure what they want? Let them choose for themselves with a Kyoto gift card!
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.Product information
- We offer free shipping to parcel shops on all purchases over DKK 999.
- For order amounts under DKK 1000, shipping costs DKK 55.
- Shipping is handled by PostNord to ensure reliable delivery.
- You will receive a tracking number once the item is packed and ready for pickup.
FREE SHIPPING / DELIVERY :
We offer free shipping to parcel shops on all purchases over DKK 999. We ship with POSTNORD.
CLICK AND COLLECT :
Free pickup at our store on Istedgade 95, Copenhagen V - 14-day return policy
ITEMS IN STOCK :
Same stock online as in the store ❤
We offer a 14-day return policy, so you can be confident in your purchase.
You can return items to the store on Istedgade or use the return portal at the bottom of the page if the item needs to be shipped.
There will be a 1-3 day processing time after we receive your returned item.
The refund will be credited to the payment method that was used.
It may take up to 14 business days for the amount to appear back in your account, depending on which bank you use.
We offer free shipping to a parcel shop on all purchases over 999 DKK. We ship with POSTNORD.
Shipping is handled by PostNord to ensure reliable delivery.
You will receive a tracking number once the item has been packed and is ready for collection.
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F.A.Q.
Frequently asked questions
How does your shipping policy work?
- We offer free shipping to a parcel shop on all purchases over 999 DKK.
- For order amounts under 1000 DKK, the shipping cost is 55 DKK.
- Shipping is handled by PostNord to ensure reliable delivery.
- You will receive a tracking number once the item has been packed and is ready for collection.
Can I pick up my items myself?
Yes, you can choose to pick up your items for free at our store on Istedgade 95, Copenhagen V.
Are your items always in stock?
Yes, we have the same inventory online as in our physical store. Unless otherwise stated, you can be sure that the items you see online are available for immediate delivery or pickup.
What is your address and contact information?
Istedgade 95,
1650 Copenhagen V, Denmark.
We can be contacted by phone at +45 33 31 66 36 (Press 2) or via email at webshop@kyoto.dk.
What are your opening hours?
We are open Monday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 3:00 PM.
How do I return it?
We offer a 14-day return policy so you can be sure of your purchase.
You can return items to the store on Istedgade or use the return portal at the bottom of the page if the item needs to be shipped.
There will be a 1-3 day processing time after we receive your returned item.
The refund will be credited to the payment method used for the purchase.
It may take up to 14 business days for the funds to appear in your account, depending on your bank.
Can I exchange an item?
Items cannot be exchanged; a new web order must be placed.
In the store on Istedgade, it is possible to exchange for a different size if desired, though this must be done in person.
Order Confirmation
If you have not received an order confirmation, please check that the correct email address was provided or if the order confirmation is in your spam folder.